Easybet safeguards every bettor’s identity and bankroll through meticulous information stewardship. Deposit trails, device fingerprints, and gameplay metrics advance tailored limits and fraud shields. Each record observes Protection of Personal Information Act standards and aligns with accepted gambling codes. By disclosing these measures, Easybet cultivates transparent confidence among rookie punters and seasoned high-rollers.
This policy enumerates collection categories, processing grounds, retention ceilings, and dispute channels. Sections describe user rights, withdrawal verification, refund timelines, and cross-border data flows. Technical controls include AES-256 encryption, isolated firewalls, and continuous penetration testing. Administrative layers feature vetted personnel, dual-factor operator logins, and quarterly compliance audits. These provisions ensure Easybet outperforms regional privacy benchmarks.
Information We Collect
Easybet gathers identification details supplied during Easybet registration, including name, ID number, nationality, and preferred language. Financial entries such as card tokens, banking references, and deposited ZAR amounts support regulatory obligations and payout accuracy. Behavioural information arises from wagers, reel spins, odds selections, and session durations. Device metadata covers IP address, operating system, browser fingerprint, and geolocation essential for Easybet login South Africa verification and integrity checks.
How We Use Your Information
Easybet maps each data flow to an explicit lawful ground.
| Purpose | Lawful Ground | Benefit |
| Account activation | Contract | Swift Easybet login |
| Transaction processing | Legal obligation | Accurate payouts in ZAR |
| Personalised promotions | Consent | Tailored free-spin offers |
| Risk mitigation | Legitimate interest | Fraud prevention |
- Geolocation limits cross-border bets.
- Session analytics refine lobby performance.
- Communication records resolve disputes within 48 hours.
- Marketing preferences honour opt-out signals instantly.
Data Security
Encryption implements TLS 1.3 in transit and cipher suites sanctioned by SARB. Database rows undergo AES-256 at rest, while unique salts strengthen hashed Easybet login credentials. Multi-tier firewalls, segregated Kubernetes clusters, and automated container scanning obstruct intrusion. Annual SOC 2 audits, real-time SIEM alerts, and mandatory security awareness training fortify Easybet register operations against evolving attack vectors.
Sharing of Information
Easybet discloses personal data strictly under contractual or statutory mandates.
| Recipient | Type of Data | Safeguard |
| Payment processors | Tokenised card details | PCI-DSS Level 1 |
| Credit bureaus | Identity markers | Encrypted SFTP |
| Regulatory bodies | Bet histories | Secure API |
| Marketing partners | Pseudonymised IDs | Data-processing agreements |
No data is sold to third-party brokers. Each vendor undergoes rigorous due diligence before integration. Cross-border transfers utilise EU Standard Contractual Clauses. Players can view the partner list within their dashboard. Withdrawal traces remain internal unless subpoenaed. Aggregated statistics never reveal individual stakes.
Withdrawal and Refund Policy
Easybet releases winnings within 24 hours once KYC validation completes and wagering requirements meet. Minimum withdrawal equals R100, processed via the same method used for deposit. Refunds apply when duplicated charges occur or a market is voided by regulator decision. Reimbursement credits the player’s balance instantly, and reaches the original funding source within 3 banking days.
User Rights
Under POPIA, Easybet affords each player robust rights.
You may:
- Access a copy of all stored data within 10 days.
- Rectify inaccuracies via your Easybet login dashboard.
- Request erasure of obsolete records, excluding mandatory retention ledgers.
- Restrict processing for marketing by toggling preferences.
- Port account data to another operator in CSV format.
Exercise rights through [email protected] or live chat. Identity confirmation requires dual-factor SMS and security questions. Responses are provided in writing, free of charge for one request per quarter.